Examination fees, Registration charges, and subscription amounts shall be as notified through the relevant competition notification, advertisement, brochure, or webpage.
1. Fees once paid are generally non-refundable and non-transferable.
2. Refund requests, if permitted for a particular competition, shall be governed by the specific notification or announcement applicable to that competition.
3. No refund shall be granted in cases involving:
a. Disqualification
b. Violation of examination rules
c. Incorrect information submitted by the user
d. Technical issues arising from user devices or internet connectivity
The Platform reserves the right to:
1. Reschedule
2. Postpone
3. Modify
4. Cancel any competition or examination due to technical, administrative, legal, or unforeseen reasons
In such cases, the Platform may:
1. Provide rescheduling
2. Issue credits
3. Offer refunds at its sole discretion
The Platform shall not be responsible for delays or failures caused by banks, payment gateways, or third-party financial service providers.
Users are advised to retain transaction receipts and references.
For refund-related queries, users may contact:
Email : contact@preranaiq.com
Whatsapp : +91-91082 40525
website : www.preranaiq.com